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10 September 2026

The Serenity Option Explained: Worry-Free Cancellations at Camping Village de la Guyonnière

Booking a holiday should feel exciting, not stressful. If you are planning a stay at Camping Village de la Guyonnière and want more flexibility before arrival, the Serenity Option is designed to give you extra peace of mind. It helps protect the amount you have already paid if you need to cancel your stay before you arrive.

In this guide, you will learn exactly what the Serenity Option is, how much it costs, when to add it, what it covers, and how refunds are calculated. If you want a clear answer before booking your holiday, this article breaks it down step by step.

What is the Serenity Option?

The Serenity Option is an optional cancellation add-on available when booking a stay at Camping Village de la Guyonnière.

It is designed for guests who want added flexibility before arrival. If you cancel your booking, the option allows a refund of the amount already paid, according to the cancellation schedule that applies to the date of cancellation.

Quick definition

Serenity Option: an optional booking add-on that covers all reasons for cancellation and provides a refund based on the timing of the cancellation.

A written proof may be requested.

How much does the Serenity Option cost?

The price depends on the type of booking:

This amount is separate from the stay price and separate from the €20 booking fee.

When do you need to add the Serenity Option?

This is one of the most important points to understand.

The Serenity Option must be subscribed to and paid at the same time as the deposit when making the booking. It cannot be added later.

If you are still deciding, you have 7 days from the date of your reservation to choose this option.

Why this matters

Many travellers only think about cancellation protection after booking. Here, timing matters: if you want the Serenity Option, you need to act early.

What does the Serenity Option cover?

The Serenity Option covers all reasons for cancellation before arrival.

That broad coverage is what makes it reassuring for guests who want flexibility. Travel plans can change for personal, practical, or unexpected reasons, and this option is meant to support that uncertainty.

At the same time, the refund is not identical in every case. The amount returned depends on how far in advance you cancel.

How do refunds work with the Serenity Option?

Here is the key rule:

From the 30th day before arrival, cancellation fees apply in addition to the booking fee and the total Serenity Option cost.

Refund schedule with the Serenity Option

Cancellation timing Amount retained from the stay price Notes
Up to 30 days before arrival 0% of the stay amount Booking fee and Serenity Option are not refunded
Between 30 and 21 days before arrival 30% of the stay amount Plus €20 booking fee and total Serenity Option cost
Between 20 and 8 days before arrival 50% of the stay amount Plus €20 booking fee and total Serenity Option cost
Between 7 and 1 day before arrival 80% of the stay amount Plus €20 booking fee and total Serenity Option cost
On the day of arrival 100% of the stay amount Plus booking fee and Serenity Option cost

What is refunded exactly?

To make it simple, the refund concerns the amount of the stay already paid, but two items always stay excluded:

Then, depending on the cancellation date, part of the stay amount may also be retained.

Example of how the refund is calculated

Here is the example used in the booking terms.

A guest has paid:

If the guest cancels 28 days before the scheduled arrival date:

Since 30% of €1,100 = €330, the refund on the stay amount is:

This example shows an important detail: the refund percentage applies to the stay amount, not to the booking fee or the Serenity Option.

What happens if you do not choose the Serenity Option?

Without the Serenity Option, the cancellation terms are much stricter.

If a guest wishes to cancel, the request must be made in writing and sent to info@laguyonniere.com. Once the cancellation has been accepted by the campsite, for any reason other than force majeure, all amounts already paid are retained by the campsite and are not refundable.

That is why the Serenity Option can be particularly valuable for guests who want greater flexibility before arrival.

Does the Serenity Option apply after arrival?

No. The option applies before arrival.

It takes effect as soon as it is purchased and ends the day before arrival.

This means it is intended for pre-arrival cancellation protection, not for changes after your holiday has started.

Is paperwork required?

The option covers all reasons for cancellation, and a written proof may be requested.

For many guests, this still offers a useful level of reassurance because the option is built to support cancellation flexibility while allowing the campsite to verify a request when necessary.

What if the campsite cancels the stay?

It is also useful to understand what happens if the cancellation comes from the campsite.

If the campsite cancels for reasons other than force majeure

All amounts paid by the guest at the time of cancellation will be fully refunded.

However, this cancellation does not give rise to compensation or damages.

If the campsite cancels in a case of force majeure

Force majeure includes unforeseeable, unavoidable, and external events such as:

In such cases, the campsite applies the decisions of the French authorities. This type of cancellation does not give rise to compensation or damages.

Practical tips before you book

If you are considering the Serenity Option at Camping Village de la Guyonnière, these simple tips can help you decide.

1. Add the option early

You must choose it when paying your deposit, and you have 7 days from the date of reservation to opt in. Do not leave the decision too late.

2. Compare the option with your travel certainty

If your dates are fixed and unlikely to change, you may feel comfortable booking without extra flexibility. If your plans are still uncertain, the Serenity Option can provide welcome reassurance.

3. Check the timing carefully

The refund level depends entirely on when you cancel. Earlier cancellation means a better refund outcome.

4. Keep written records

If you need to cancel, make your request in writing and keep a copy of your correspondence.

5. Understand what is never refunded

Even with the Serenity Option, the following remain excluded from reimbursement:

Frequently asked questions

Can I add the Serenity Option after booking?

No. It must be subscribed to and paid with the deposit, and it cannot be added later.

How long do I have to choose it?

You have 7 days from the date of your reservation to choose the option.

Does it cover all cancellation reasons?

Yes. The Serenity Option covers all reasons for cancellation.

Will I always get a full refund?

Not always. You receive a full refund of the amount already paid up to 30 days before arrival, excluding the €20 booking fee and the full Serenity Option cost. After that, cancellation fees apply according to the timing.

Does the option continue once my stay begins?

No. It ends the day before arrival.

How do I cancel my booking?

A cancellation request must be made in writing and sent to info@laguyonniere.com.

Why the Serenity Option can make booking easier

A camping holiday should be easy to plan and enjoyable to anticipate. The Serenity Option helps remove one of the biggest booking worries: what happens if plans change before arrival.

At Camping Village de la Guyonnière, this option gives guests a clear framework. You know the cost, you know the subscription deadline, and you know exactly how the refund scale works.

That kind of clarity matters. It helps you book with confidence, especially if you are organising family travel, coordinating several people, or planning well in advance.

Final thoughts on the Serenity Option at Camping Village de la Guyonnière

The Serenity Option at Camping Village de la Guyonnière is a practical choice for guests who want more cancellation flexibility before their holiday starts. It is optional, easy to understand, and based on a transparent refund schedule.

To recap:

If you are preparing your next stay, review your travel plans carefully and decide whether added flexibility would help you book with greater peace of mind. For more practical information before reserving, explore related topics such as booking conditions, payment terms, and cancellation policies, then make your choice with confidence.

Ready to plan your holiday? Book your stay at Camping Village de la Guyonnière and consider the Serenity Option if you want extra reassurance before arrival.